Information for Tenants

We’ve been matching people to properties for many years now. So we understand that you’re not just looking for a place to rent. You’re looking for the place you want to call home for the next while. And with an excellent portfolio of properties, and years of experience behind us, we’ll make sure you find exactly the property you want, in the area you want, at the cost you want – whether you are looking for a furnished family home or a contemporary town centre apartment. And once you’ve settled in, we’re always on call if you need us.

Viewing

Having identified prospective properties, County Lettings will arrange for you to view the property. These will be arranged at a time to suit you, we also carry out viewings on evenings and Saturdays for your convenience. Viewing will always be accompanied by a property management agent, who will be able to provide immediate advice and answer any questions you may have.

Offer/Application

Having selected a property, you will need to complete a written application and offer to rent. At this time any details or requirements can be agreed, including occupancy date, duration of the letting, etc.

On application, a "Holding Fee" will be required. Assuming the rental proceeds, this will be deducted from the Fees due before occupation as outlined below. It will also be refunded if the landlord declines the tenancy. It will, however, not be refunded if the tenant decides not to proceed for any reason, or if the tenancy fails to proceed at the referencing or credit check stage. 

References

County Lettings will take references on behalf of the landlord. Normally, this will include your employer, any former landlord and a character reference. In addition a credit check will be undertaken.

Where a tenant is unable to meet the required income, the tenant can have a Guarantor agree to underwrite any rent liabilities.

Rent

Rents are normally quoted on a calendar month basis. In addition, the tenant is normally responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs.

Rents are payable by standing order (unless alternative arrangements are agreed in advance), monthly in advance, with the first month's rent due before taking occupation of the premises.

Deposit

A deposit is required prior to occupation. This is normally equal to about 6 week's rent, but may vary.

The deposit is held to cover any breakages, damage, or other tenant liabilities. At the end of the tenancy County Lettings will check the property and assess any damages and deductions due.

The deposit cannot be used by the tenant to cover rent.

Deposits will be returned approximately two weeks after the tenant has vacated and the relevant inspections have been carried out. 

Tenants should leave the property clean and habitable.  Deductions from the deposit will be taken in lieu of any damages and failure to return the property in a good standard or to how it was let.

Administration Fees

A fee is due to County Lettings prior to the start of the tenancy to cover the tenant's share of the Tenancy Agreement and legal notices, references and credits checks and check-in and check-out. Our administrative fee is £125.